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Data protection information
Sala Silvergruva AB respects your privacy. This information explains how we process personal data in connection with bookings, purchases, customer service and visits to us.
Data controller
Sala Silvergruva AB, company registration number 556333-0207, is the data controller for the personal data processed by us. You can contact us by email at info@salasilvergruva.se or by phone at +46 224 67 72 60.
What personal data do we process?
We process the information needed to manage your booking, purchase or enquiry. This may include your name, contact details, booking information, payment-related information and information you provide when contacting our customer service.
Why do we process personal data?
We process personal data in order to manage bookings, purchases, payments, cancellations, rebookings, customer service and information before your visit. We also process data when necessary to comply with legal obligations, such as accounting requirements, or to handle complaints, safety matters and other legitimate interests related to our business.
Legal basis
The processing is mainly carried out so that we can fulfil our agreement with you, for example when you make a booking or purchase. In some cases, we process data to comply with legal obligations or based on our legitimate interest, for example for customer service, follow-up and safety purposes.
Who may access your personal data?
Your personal data may be shared with suppliers who help us provide our services, such as booking systems, payment providers and IT suppliers. We may also disclose information if required by law or by a public authority decision.
How long do we keep your personal data?
We keep personal data for as long as necessary for the purposes for which it was collected, for example to manage your booking, provide customer service, fulfil accounting requirements or handle possible legal claims. When the data is no longer needed, it is deleted or anonymised according to our routines.
Your rights
You have the right to request information about the personal data we process about you. You may also request correction, deletion, restriction of processing or object to certain processing. In some cases, you also have the right to data portability.
If you have questions about how we process your personal data or wish to exercise your rights, please contact us at info@salasilvergruva.se.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection, IMY, if you believe that we process your personal data incorrectly.
Last updated: 30 June 2026